Customer Testimonials


Anne from Sydney, Australia, living with Parkinson's - talking about the PDCare Laser.



Jorge and partner Michèle, Ecuador, living with Parkinson’s – talking about the PDCare Laser.

Jorge and Michele smiling at the end of a hikeJorge: “I had no energy, always felt tired. I also had dizziness, rigidity and balance issues when walking. I read some studies about photobiomodulation and its effect on Parkinson’s disease, everything made sense and I had nothing to lose trying this treatment, but many things to be hopeful for.”

‘Within a few weeks I started to notice change in symptoms. I noticed I had more energy and motivation; the dizziness and balance issues were also gradually disappearing’

Michèle: “He was so scared of falling, but now he walks fast and confidently, I can hardly keep up with him when we go hiking together! His general rigidity has subsided.  I love seeing his beautiful smile every morning, and how happy, motivated and energized he feels.

I believe hope is a very powerful motivator, especially when you’re dealing with an illness that is said to have no cure but a negative progression. Photobiomodulation has given us a reason to be hopeful and dare to think of the future in a positive way.

I was so afraid when my husband received his Parkinson’s diagnosis, he’s such a wonderful man and my best friend. I love him so much and can’t stand the idea of seeing him suffer and deteriorate. With PDCare and the results, we are achieving, there’s more and more reasons to replace fear with hope; we trust in science and in the wonderful people behind Symbyx.”


Don from Sydney, Australia, living with Parkinson's - talking about the PDCare Laser.

In 2021 a friend, who had known of my enthusiasm for laser therapy, noticed an on-line report on the hand-held, battery driven SYMBYX laser. I immediately placed an order.

After a month or two of using the laser therapy, the pain and discomfort in my back had reduced; the dull pain in my gut had become less of a concern; and I seem to suffer much less from the tremors in my arms and legs that are the bane of many people with PD.

The laser therapy is now an important component in the comprehensive list of things I do to contain my PD, and which also includes neuro-physiotherapy, strength training, voice therapy, stationary bike exercises, walking, and the course of tablets recommended by my neurologist.

As a result, I am confident my Parkinson's Disease will be less restrictive on my lifestyle – and I feel I am better placed to get on with enjoying my life.

Everyone I spoke with from the SYMBYX Team, including the Clinical support provides excellent customer service, and took the time to answer all of my questions.


Arie and Sheridan from Sydney, Australia, living with Parkinson's - talking about the PDCare Laser.




Lucie from NSW Coast, Australia, whose partner is living with Parkinson's - talking about the PDCare Laser

carer looking at husband with parkinsons

"Before starting light therapy with SYMBYX, the main thing for Paul was the off periods. They were getting longer and his mood was getting worse. Paul is a really active and energetic person and a sailor, so having to spend increasing amounts of his time each day to deal with off periods was making him depressed. He felt like he couldn’t see a future. That’s where we were.

This really concerned us because we thought things were just going to keep getting worse and worse, because doctors told us that’s what happens, that over time the effectiveness of the medication unfortunately wanes.

In February this year we started down the path of investigating Deep Brain Surgery at the same time as looking around for therapies that might supplement his meds and enhance their effectiveness.  A friend saw an article about light therapy in The Australian newspaper which told how treating the gut microbiome was providing relief for some people with Parkinson’s.

After the first session in clinic with SYMBYX Scientist and clinician, Dr Ann Liebert, Paul got an amazing result - immediate relief from constipation. After subsequent sessions (using PDCare Laser) I would describe the results as astounding. Straight away his mood and sleep improved and he stopped getting nightmares. When he gets nightmares they are accompanied by involuntary movements/thrashing about. These went straight away. This was good for him and me - as I sleep with him! He used to wake several times each night and be unable able to get back to sleep. Now he typically sleeps from 10PM - 6AM.

When Paul was a having a bad day and loads of bad broken sleeps he wasn’t up for socializing or doing other things he used to enjoy and this affected both of us. That he is having far less bad days/nights now means we have rediscovered our social life and that works for both of us. It’s also true to say I am also sleeping better because he is no longer thrashing around so it’s a win-win as a couple.

Having many more better days means we can do all the things we love – sailing, boating, spending time with our family and friends like everyone else does. Before light therapy Paul was having half an hour off time every three hours. This is no longer the case. In fact, he recently forgot to take his meds at 3.30 PM and again at 6.30 PM and at 8 PM we were sitting down playing cards when he realised. We couldn’t believe it! He usually is just waiting for the next pill."

What would Lucie say to others? “Grab light therapy with both hands. It’s a no brainer. What we like is that it’s not invasive. There are no chemicals involved so you’re not adding to an already long list of meds. It’s not hazardous and there aren’t any big hoops you have to jump through. For us the results were immediate. That’s the absolute truth! We didn’t need to wait 3 months. This might not be the case with everyone but there’s no downside in trying light therapy (unlike meds) so give it a go!”


Susie from Sydney, Australia, living with Chronic Pain - talking about the PhysioCare Laser 



Kevin from Sydney, Australia, living with Parkinson's - talking about the PDCare Laser



Pete from South Island of New Zealand, living with Parkinson's - talking about the PDCare Laser


Laurel from Colorado, USA diagnosed with Parkinson's - talking about the PDCare Laser.

After being diagnosed with Parkinson's over three years ago, I was determined to do whatever I could to keep my activity level where it was in the past for as long as I could.  I continued with yoga classes, walking, and learned special exercise routines formulated for PD patients.  When a friend told me about the light therapy treatments in Australia, I decided to check into it and am so glad I did.
Within days of my first use, I noticed that constipation issues were improving markedly and have remained so over the three months I have used the Symbyx PDCare. Gradually, I also noticed improvement in my energy level and the fine motor skills in my hands and fingers.  I could type easier and faster and my longhand writing improved significantly.  I also noticed improvement in smell and can taste food better - always a good thing!  
I thought I would likely need to increase my medication dosage the next time I went to the neurologist - but since using the light therapy, I do not feel I need a higher dosage and have also noticed that I do not have any off times between my medication doses.  
I feel optimistic and encouraged with my improvements, and the Symbyx has contributed to that feeling!  


Suzanne from Sydney, Australia, living with Parkinson's - talking about the PDCare Laser

Susan living with Parkinsons who uses the PDCare Laser by SYMBYX

 "I bought the PDCare because it had the advantage of being portable so I could use it anywhere, including at home. The feeling I had with the orthostatic tremor was sheer panic, like I was going to pass out. After using the PDCare it all went ! It was like a miracle to me. I am a very great fan of the device and the overall effects on people with Parkinson. Im my case, the tremor is virtually gone.


Carer of Rob from Mornington Peninsula, Victoria, Australia living with Parkinson's - talking about the PDCare Laser

Carer of someone living with Parkinsons
"It's been 5-weeks since Rob, my husband, started using SYMBYX's PDCare. We've found it very easy and non-invasive, particularly during the Covid-19 lockdown. It's now part of our morning routine. I have noticed a significant turn-around in Rob’s general apathy from prior to starting the treatment. He can now do what is asked of him much more easily. He uses more initiative around the house, and has gone back to listening to his favourite music. His voice is stronger and he is sturdier on his feet when he exercises.
Rob is now walking without right foot drop, with increased pace and more upright. Since treatment began, he is also more inclined to say 'Yes' rather than 'No' when asked a question or to participate. He is generally more animated and makes more attempt to challenge himself like trying small jogs during our daily walks. He dresses and shaves more easily. Rob is even initiating conversation again, especially when talking on the phone and is more willing to complete simple tasks such as sending emails and keeping his calendar current."



Anna from England, living with Parkinson's - talking about the PDCare Laser

"I believe it (the PDCare) has had a very positive impact on me and my symptoms over the last few months. I have felt more energetic/less tired, very clear headed and I believe I'm moving better than before - definitely running faster. I also definitely have less stiffness in my right arm and fingers. It seems to further enhance the impact of my medication."





Chen from Sydney, Australia, living with Parkinson's - talking about PDCare Laser.

"It wasn't immediate but over a few weeks I realised that I was getting stronger and I spoke better. My walking had improved. I started playing the piano again, and to a point that my husband said, "Oh, you are not making as many mistakes now!" See Chen's recent interview for a TV segment on Australia's Channel 9 news, titled, 'Hope for Parkinson's Sufferers.' 


Grace from Melbourne, Australia talking about how she and her husband both use the PDCare Laser -  for Fibromyalgia and Parkinson's

My husband and I have both been using the PDCare for a few weeks now. Me for my Fibromyalgia (I have had for 16 years) and for Harvey for his Parkinson's which was diagnosed 5 months ago. We have noticed a difference. My fibromyalgia has subsided. I also use on my arthritic joints, ankles, wrists, thumbs and lower degenerative back. Harvey's hand shakes are less and he seems to be a lot more alert! He has also mentioned that his sense of smell has improved. The PDCare is easy to use. We are excited to see how our body responds in coming months. Here's to a wonderful product!"


Dr Brian, from Queensland, a retired medical doctor, living with Parkinson's - talking about the PDCare Laser
"I am a retired GP (Doctor of General Medicine) and have had PD for about 4 years. I have been using the PD laser according to the protocol for 12 weeks and have improved in many ways. I am sleeping better and stopped dribbling on the pillow at night. Also getting up to the toilet less often, if at all. My walking has improved, and balance, and sense of smell seem better. I still have a tremor at times but my voice is stronger. I am continuing my usual medication. My Neurologist says if it works to continue using the (PDCare) Laser. I attend PD warriors each week with some friends and do exercises at a gym 3 times a week.


Allan from Sydney, Australia living with Chronic Pain - talking about the PhysioCare Laser for Chronic Pain

infrared cold laser device used to improve fibromyalgia and arthritis"My name is Allan and I have been suffering from Chronic Pain for the past 15 years. This has meant ongoing swelling and chronic joint pain, especially in my neck, wrists and elbows. 

After a little over a week of using the PhysioCare daily on my neck and stomach, I regained significant movement back in my neck - and with only slight discomfort. This was previously only possible during a physiotherapy session."




Steve from England, living with chronic pain from a sprained ankle - talking about the PhysioCare Laser for rehabilitation of a sprained ankle

"I used PhysioCare on my foot recently after spraining it badly during an evening run. It was raining heavily and I unfortunately slipped on a driveway grill. My neighbour had told me about the laser, as he had used it daily after an operation on his wrist and recovered remarkably quickly. I was intrigued and grabbed it from him for 2 weeks to use on my foot and ankle. Within a few days I was back to walking and even some pilates classes. It seemed to speed up the healing process considerably, although I still iced and elevated my foot in the first day, too. It was so easy to use and it just felt like a quality device."



Daniela, a World Master's Canoe Champion, from Sydney and Rome, Italy, used to coping with chronic pain - talking about the PhysioCare Laser for arthritic condition 

arthritis relief from red light therapy and infrared laser device symbyx"I am so grateful for my PhysioCare. I use it twice a day before kayaking training and before going to bed to help with chronic finger pain and stiffness.

The functionality of my fingers and hands has definitely improved and I have drastically reduced my daily dosage of anti-inflammatories."

"Felice e soddisfatta del Symbyx laser, che uso due volte al giorno prima dei miei allenamenti in canoa e prima di andare a dormire, per aiutarmi con la mia artrite. La funzionalità delle mie dita e mani è migliorata notevolmente e ho potuto finalmente ridurre l’uso degli antinfiammatori."



Cath, from Melbourne, Australia living with a chronic skin condition - talking about  the red light DermaCare for dermatitis   

"Just wanted to let you know that my DermaCare has really helped my red, itching, scaly skin condition, especially during lockdowns. If I feel a flare up coming on I apply the laser device and it reduces the severity and length of the flare up. I wanted to let you know that this is the best thing I have tried as I don't need to leave home for yet another Doctor's appointment. It's giving me much relief and control."




Rachel, from New York, USA living with Irritable Bowel Symptoms (IBS) - talking about the PDCare Laser
"I've had bloating and digestive issues for years - on and off. But since I started using the SYMBYX laser for about 15 minutes a couple of times a week across my gut area, I feel so much better. I am happy to have something that I can do at home without having to take pills or see another specialist.