Terms & Conditions

This website is operated by SYMBYX Pty Ltd. Throughout the site, the terms “we”, “us” and “our” refer to SYMBYX or SYMBYXbiome. SYMBYX offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SYMBYX is required by regulation to maintain valuable information entrusted by customers. SYMBYX employees, at times, may require access to this information for the provision of ongoing clinical and customer services, on a need-to-know
basis only. SYMBYX will take all reasonable steps to protect all health and personal information and will never share such information without a customer’s express consent, unless required by law. SYMBYX hereby advises all customers that access to this information for internal purposes is a condition of sale. Any unauthorised breach, however unlikely, of SYMBYX systems dealing with customers’ records will be reported to the appropriate legal authorities and customers immediately. SYMBYX engages with third party platforms that implement robust security and privacy measures such as encryption, firewalls, and regular security audits. SYMBYX takes all reasonable steps to ensure that such platforms have sufficient security measures in place that are compliant with all regional standards and regulations.

Section 1 - ONline store terms

Section 2 - General conditions

Section 3 - Accuracy, completeness and timeliness of information

Section 4 - Modifications to the service and prices

Section 5 - Products or services (if applicable)

Section 6 - Accuracy of billing and account information

Section 7 - Optional tools

Section 8 - Third-Party links

Section 9 - User comments, feedback and other submissions

Section 10- Personal information

Section 11 - Errors, inaccuracies and omissions

Section 12 - Prohibited Uses

Section 13 - Disclaimer of warranties; limitation of liability

Section 14- Indemnification

Section 15 - Severability

Section 16 - Termination

Section 17 - Entire Agreement

Section 18 - Governing Law

Section 19 - Changes to terms of service

Section 20 - Contact information