Why should I try laser therapy or photobiomodulation (PBM)?
- MEDICAL EVIDENCE: > 30 years of medical and scientific evidence, 4,000+ peer reviewed and published reports - and hundreds of clinical trials underpinning the benefits.
- TREATS THE ROOT CAUSE, NOT JUST SYMPTOMS: Delivers light to the affected area needing treatment.
- EASY AND NON-INVASIVE: No surgery. No swallowing or injecting of medicines. Appropriate for home use.
- PAIN FREE: Some patients may feel mild warmth during treatment but the treatment itself is painless.
- DRUG FREE: No synthetic substances are introduced into your body. Laser therapy is currently considered an adjunct treatment only.
How does PBM actually work?
When light at the correct wavelength is applied during treatment to a pain or inflammation site, it sets off a cascade of healing biochemical reactions. The body tissue, through the mitochondria in the cells, absorbs the light and damaged cells begin to regenerate.
More specifically, PBM stimulates the metabolism of Nitric Oxide, a naturally occurring biochemical in cells, that causes blood vessels to dilate and speed up the flushing away of inflammatory markers and other toxins from an injury site. In turn, more oxygen and other necessary “nutrients” are carried more easily to the injury site, thus promoting quicker healing.
Superficial tissue is commonly treated with wavelengths between 600 and 700 nanometers (nm), and wavelengths between 780 and 950 nm are commonly used where deeper penetration is required to heal.
What are the differences between LED and Laser?
The differences between Light Emitting Diodes (LEDs) and lasers are in speed, transmitting distance and consistency . In summary, lasers operate at much faster speeds than LEDs, are more intense and can also transmit light much farther distances with fewer errors. Hence lasers cost more to produce because they are stronger, more consistent and more effective for medical purposes. However, be aware that there are large differences in the quality and efficacy of the many lasers and LEDs for sale on the internet. Most are not regulatory approved nor come with the necessary scientific research backing for the highlighted indication. SYMBYX Lasers are Swedish manufactured and individually tested to transmit consistently over many years.
Is there peer-reviewed research supporting PBM?
Yes, there are over 4,000 published peer-reviewed articles about the impact and value of light therapy. Please see Published Research in the About Light Therapy tab of our website. SYMBYX’s own current research efforts are focused on therapies used to manage certain motor, cognitive and sensory deficits associated with Parkinson's disease.
When was PBM discovered?
PBM is widely credited to have been first applied by doctors in the late 19th century. In fact, in 1903 a Danish Physician called Dr Niels Ryberg Finsen was awarded the Nobel Prize in Medicine for his work in treating tuberculosis with ultraviolet or blue light and smallpox with red light.
Much further work was then done by a Hungarian physician called Dr Endre Mester in the 1960s. Dr Mester is considered the pioneer of laser medicine.
Is it true that NASA astronauts first discovered low level laser therapy?
No, the medical benefits of lasers were known long before NASA existed. However, NASA's deep interest in lasers provided more confidence and a springboard for much additional scientific research.
The story goes that NASA astronauts accidentally discovered the benefits of light therapy when using LEDs to grow flowers in space. It’s not understood fully why, but hand cuts and body wounds do not heal in space as they do on earth. However, the NASA astronauts growing the seedlings in space noticed the remarkable side effect of healing hand-cuts and wounds.
Interestingly many of the modern technical advances in medical laser therapy were made by Soviet scientists in the former USSR as a consequence of the Chernobyl nuclear disaster. The application of laser therapy for pain, open wound, inflammation and scar reduction helped thousands of injured patients at the time.
Are SYMBYX Lasers approved?
Yes, our PhysioCare Laser, DermaCare Laser and PDCare Laser are CE marked and ARTG-listed for pain & chronic inflammation reduction and general tissue repair. In addition, our PDCare Laser is now indicated for the reduction in Parkinson's and Fibromyalgia symptoms, but only as an adjunct therapy and NOT a replacement therapy!
We strongly urge all patients to first always consult with a qualified medical practitioner before any changes are made to their normal care routine.
Can I see the laser light with my eyes?
Both the PhysioCare and PDCare lasers emit light of 904 nanometers in wavelength. This wavelength is part of the infrared spectrum and just beyond the visible spectrum of light for the human eye. Some cell phone cameras are more sensitive to light than human eyes, so can sometimes 'see or capture' the light by photo. Humans on the other hand, can't see anything beyond red (infrared) or violet (ultraviolet) on the electromagnetic spectrum of light. Our DermaCare laser on the other hand emits laser wavelengths of 635 which is visible to the human eye as a red light.
Does SYMBYX sell lasers for hair loss or problem skin?
Whilst the internet is awash with products claiming cosmetic benefits, please note that the quality and technical parameters of these products is often vastly different to our super pulsed, medical grade, low level laser devices that are backed by peer-reviewed scientific research. Our DermaCare 635 nm Red Light Laser for use in conditions closer or on the surface of the skin is approved for inflammation and general tissue repair close to or on the skin surface. Further clinical testing and research is ongoing.
Are there any known side effects from PBM?
There are no known or reported adverse side effects. However, please note that we do not recommend treatment over primary or secondary tumours, on pregnant women, on patients who have experienced strokes or who may be photosensitive (i.e., sensitive to light as with many epilepsy patients), or over tattooed body areas. They also can never be used near the eyes or thyroid area.
Does PBM hurt?
No. Patients should feel no pain, vibration or heat when using our devices. In fact, one of the biggest advantages of SYMBYX Lasers are our highest quality product and clinical testing medical research protocols. Our lasers are manufactured in Sweden exclusively for SYMBYX. Our laser devices are safe and suitable for home use, gentle on skin and easy to self-operate.
Is radiation a concern with SYMBYX's Lasers?
How strong are SYMBYX's Lasers and what is their energy output?
Both our PhysioCare Laser and the PDCare Laser emit 904 nanometer wavelength and 60mW of power. They are driven by 6 AAA batteries. Our DermaCare Laser emits visible red laser light of 635 nanometers and 100mW of power. Please see product pages in SHOP to learn more about the technical specifications of SYMBYX Lasers.
What is the difference between the three SYMBYX Lasers?
Our PhysioCare Laser is appropriate for people with muscle strain, inflammation and/or pain, everyone from weekend warriors to serious athletes and fibromyalgia and arthritis sufferers. Customers include those with plantar faciitis, back pain, sore knees and other common sport and repetitive injury conditions.
Our DermaCare Laser is appropriate for inflammation reduction and tissue repair which is closer to the surface of the skin, such as cuts, abrasions, wounds, spots and burns.
Our PDCare Laser and PDCare System is showing promise in ongoing clinical trials in patients living with Parkinson's. Currently, laser therapy should only be considered an adjunct therapy for reducing certain symptoms relating to Parkinson's and certainly NOT as a replacement to a patient's normal daily care routine.
Both the PhysioCare and PDCare Lasers are 904 nanometers in wavelength as this is the wavelength proven to be most effective in independent scientific testing and published research for pain and inflammation reduction and deep tissue repair. Please see the product pages within our SHOP to learn more about the technical specifications of our products.
There are many red light devices available on the internet. What is the difference between these and the DermaCare Red Light Laser by SYMBYX?
Great question! The basic difference is that most of the devices available on the internet, the face masks, etc, are made with cheaper and much weaker LEDs which emit visible red light on a wavelength anywhere between 380 and 700 nanometers. You may need to use them for quite a long period before you start noticing benefits. The DermaCare Laser by SYMBYX on the other hand emits very precise visible red LASER wavelengths of 635 nanometers. Laser light is more intense and we believe more effective. The DermaCare Laser is CE listed and TGA approved for reduction in inflammation and general tissue repair and backed by peer-reviewed, scientific research.
The PDCare and PhysioCare Lasers by SYMBYX also emit light energy via laser not LED, but unlike our DermaCare Laser, this energy is infrared light which is invisible to the human eye and 904 nanometers in wavelength.
For background, the electromagnetic spectrum includes, from longest wavelength to shortest: radio waves, microwaves, infrared, optical or visible light, ultraviolet, X-rays, and gamma-rays.
LASER FOR PAIN & INFLAMMATION
How long before I start feeling the benefits?
Most customers begin to notice a reduction in pain after just 3-4 treatments, but results will vary from person to person and depend on the size and severity of the pain or specific ailment. Please see specific guidelines for your body ailment in the Instruction Manual that comes with each of our devices.
How often do I need to use the SYMBYX Laser?
How often you need to use the PhysioCare Laser or DermaCare Laser will depend on the specific body part or ailment being treated. For example, a sore finger or toe, being a smaller area of the body, may require less days of treatment than, for example, back pain. Back pain may require at least 1-2 weeks of treatments. We recommend using your PhysioCare laser device daily for the first 3-5 days, and then 2-3 times a week (or every second) day for several weeks. Specific guidelines are outlined for each body ailment in the attached Instructions Manual.
I am Pregnant. Are all of any of your lasers safe for me to use?
Whilst laser therapy may be safe, we do NOT recommend the therapy for pregnant women as there is currently insufficient research to support this type of usage.
I have Epilepsy. Is low level laser therapy suitable for me?
No, sorry. If you have epilepsy are photosensitive, or have ever experienced a stroke, we do NOT recommend laser therapy.
I am post cancer and wondered if I could use the PhysioCare Laser by SYMBYX to help ease my neuropathy (i.e., nerve-related pain, tingling or numbness in my toes and fingers)? Is it safe and effective?
Yes, our PhysioCare Laser is safe for post cancer patients and we have many customers who have found some relief from neuropathic symptoms. Such symptoms are often a side effect of taking chemotherapy drugs.
I am recovering from surgery on my wrist, knee, ankle, etc. Should I use a SYMBYX low level laser device?
Yes, in fact many SYMBYX customers have great results from using our PhysioCare Laser to assist in the post-operative recovery process.
Which areas of my body can I use the PhysioCare Laser on?
You can use your PhysioCare Laser or DermaCare Laser on your entire body except over your thyroid gland, genitals and on, or into, your eyes. Although the PhysioCare Laser emits light in the infrared spectrum (which is completely invisible to the naked eye), it is still a high grade medical device that delivers continuously super-pulsed 60 mW of energy whilst activated.
What is the recommended age to use SYMBYX lasers?
We advise that users of our devices be over 16 years of age. Adult supervision is required for any patients 8-16 years of age. We do not advise laser therapy for children under 8 years of age.
Do I need to shave the area I intend to treat with the SYMBYX laser?
No, you do not need to shave before using our PhysioCare Laser. Skin should be clean, dry and free from personal care products such as moisturisers, creams, lotions, etc. Please do not use a SYMBYX laser over tattoos as this skin tends to be far more sensitive.
Is there a how-to use video for the PhysioCare?
Yes, please see the instructional video for the PhysioCare Laser under the HOW TO USE section of our website. Laser treatment times are ~30 seconds to 1 minute per point on the body. As little as 1 point on the board may be treated, in simple cases such as a sore finger or sore toe, but as many as 15 points may be treated for larger or more complex pain or dysfunction such as with chronic lower back pain. This is all explained in a simple table inn the instruction manual that comes with your purchase.
SHIPPING, DELIVERY, TERMS & CONDITIONS, OTHER
Does SYMBYX offer a money back guarantee if I am not happy?
We have absolute confidence in providing you with the best at-home medical grade low level lasers in the world. That’s why we proudly provide a two-year manufacturing warranty for all home or personal use of our lasers, from the date of purchase. However, our lasers are personal, medical grade devices, and as such, unfortunately, cannot be returned for change of mind, or for any other purpose except device malfunction. Please read our full refund and warranty policy in our website footer.
Do SYMBYX Lasers come with a warranty?
Yes, our PhysioCare Laser, DermaCare 635 nm Laser and PDCare Laser comes with a two-year standard manufacturer’s warranty, that covers any faults for personal users. Commercial users are provided with a one-year warranty. Please read our full refund and warranty policy in our website footer.
Do you deliver worldwide?
Yes, we deliver worldwide via DHL Express and via Australia Post within Australia. Please be sure to provide your full delivery address and phone number in the delivery section to ensure fast and efficient tracking and delivery. We also have exclusive distributors in some regions that may also be able to assist you, if preferred. Please see SYMBYX shop to order online or email us on email@example.com. Note that due to the COVID-19 pandemic shipments to certain countries may be slightly delayed.
Can I order in other currencies?
Yes, we allow online store payment in US Dollars, Euros, British Pounds and Australian Dollars, as well as via Paypal. If you prefer to pay via direct bank deposit please contact us on firstname.lastname@example.org to arrange.
There is slight blackening in the laser diode window. Is this normal?
No. Please contact us immediately at email@example.com or +61 2 8066 9966. SYMBYX Lasers are safe but high-grade medical devices and need to be serviced every 3-4 years.
Why are my batteries only lasting for a few days?
If your batteries are only lasting a few days, this probably means you are failing to fully turn OFF the laser device after use. Please check. You may be inadvertently leaving the device in the STAND-BY position. To test if the machine is fully turned off after use, it should not be possible to emit laser light when pressed onto skin in the OFF position
How do I clean my SYMBYX Laser?
You can use an alcohol wipe, or any antibacterial product to clean down the handset and the light window after each treatment. Ensure your handset is powered off, before doing so. You should then store the handset in a cool, dry place after use (once the handset is completely dry), out of reach of children and pets.
Do I need to wear eye protection when using the laser?
No, it isn't necessary to wear eye protection while using either of SYMBYX Lasers. The device will not emit laser light unless it is pressed firmly against your skin. That being said you should never look directly into the diodes, and you should NOT use the device over or near your eyes.
How many years will this product last?
With correct usage and servicing every 3-4 years, the PhysioCare Laser, DermaCare 635 nm Laser and PDCare Laser should last many years. Every SYMBYX Laser is guaranteed to emit the correct therapeutic dosage over its entire life, provided that all instructions are carefully followed.
When will I receive my order?
International delivery should occur 7-10 business days after you order via DHL Express. Domestic delivery takes 3-5 business days within Australia, after purchase. Please note that COVID-19 has delayed delivery slightly to some countries.
Who owns SYMBYX?
SYMBYX is founded and privately owned by a diverse group of individual scientists, doctors, private investors and business people with deep experience in developing world-class medical and healthcare products. Our head office is based in Sydney, Australia. We have clinical medical trials currently running in three cities in Australia and in the US in Chicago, Illinois; Minneapolis, Minnesota; and Dallas, Texas. Please see the About Us section to learn more.
Who do I contact if I want to... Distribute SYMBYX in my country/region? Invest in SYMBYX? Work with SYMBYX?...etc
Thanks for your interest! Please contact us at firstname.lastname@example.org. All job openings are advertised on our LinkedIn Page.
Do you have an Instagram, Facebook and/or LinkedIn website?
Yes, please see our SYMBYX Biome pages on all 3 social media sites for more information and to follow us. We love social media support but more importantly, it's a great way to keep track of our research findings and product launches. In addition please subscribe to our newsletter for regular research updates.